Step 1

Install Our App “eConnect Japan”

Our Mobile App for much easier SIM card set up. We highly recommend to install the App before you come to Japan.

eConnect Japan App (iOS)

* Requires iOS 9.0 or later
(For those that cannot install our App due to the iOS version, Please see Manual Set Up)

Step 2

Insert your Japan SIM card into your device

  1. Turn your device off
  2. Insert your SIM card into your device
  3. Turn your device back on
Step 3

Configuration (iOS 13.0 and later)

* If you use iOS12 and under, please see this guide.

Open the below link on Safari.
Please make sure Safari is up and running on your phone.

APN Profile

Download APN Profile

1. Tap "Allow"
2. Tap "Close"

Open Setting

1. Open "Setting"
2. Tap "Profile Downloaded"

Installation

Tap "Install"
* Disregard the Not Signed wording.

Enter Passcode

Enter your Passcode if asked.

* Unless set specifically, the Passcode is normally the same as your unlock code.

Install the profile

Tap "Install"
* Do not worry about the warning.

Done!

Tap "Done"
Set up is now completed.

You should now be able to use your Japan prepaid SIM card.

Step 3

Configuration (iOS 12.4 and under)

Open the below link on Safari.
Please make sure Safari is up and running on your phone.

APN Profile

Installation

Tap "Install"
* Disregard the Not Signed wording.

Enter Passcode

Enter your Passcode if asked.

* Unless set specifically, the Passcode is normally the same as your unlock code.

Install the profile

Tap "Install"
* Do not worry about the warning.

Done!

Tap "Done"
Set up is now completed.

You should now be able to use your Japan prepaid SIM card.

After Use

After leaving Japan, you will need to remove our APN profile in order to use your original SIM.
(Settings > General > Profile)

Please check the APN Uninstall Guide for more information.